Every stay booked on this website is sold on a rate plan. The plan you choose at checkout sets two things: the cancellation terms of your stay, and the share of it paid online as a deposit.
These are the plans on sale, as the resort's booking system describes them:
Flexible
Cancel free of charge up to 7 days before arrival.
Deposit online: 30% of the stay
Non-refundable
Paid in full at booking, no refund.
Paid in full online
If your stay is cancelled
A cancelled stay owes nothing beyond what its plan's terms say.
Where your plan's terms allow a refund of a deposit you have paid, the resort arranges it with you directly.
If the deposit is never paid
Bungalows held at checkout are released automatically if the deposit has not arrived within two hours, and nothing is owed.
How to cancel
Write to us at theclifftogean@gmail.com or on WhatsApp at +62 822 3649 1077 with your reservation code (RES-…).
