Manage my booking
Access Your Booking
Enter your reservation code (RES-…) and your surname to see your stay.
Already booked
Tell us, and it is taken care of
Your reservation code tells us who you are and when you arrive, so the team can act on your message instead of asking questions first.
Move or extend your stay
Change your dates, add a night, or update how many of you are coming.
Be met at the airport
Send us your flight and we will be waiting in Luwuk with the car and the boat.
Add diving or a day trip
Dives, the jellyfish lake, the Bajau village — arranged before you land.
Ask us anything else
Dietary needs, a late arrival, a special occasion. Nothing is too small.
Your reservation code (RES-…) is in your confirmation email. Cannot find it?
